Terms of Service

Effective Date: June 2026

Welcome to GR Tools. By accessing our website or placing an order, you agree to the following Terms of Service.

1. About GR Tools

GR Tools is an independent retailer based in Texas specializing in genuine power tools, batteries, chargers, accessories, open-box inventory, combo kit separations, and retail clearance opportunities.

GR Tools is not affiliated with or authorized by DeWalt, Milwaukee, or any other manufacturer unless expressly stated.

All trademarks, brand names, and logos belong to their respective owners and are used solely to identify the products offered for sale.

2. Product Information

We strive to provide accurate descriptions, specifications, and photographs for every product.

Many products are sold as:

• New Open Box
• Tool Only
• Combo Kit Separation

Unless specifically stated otherwise, retail packaging may not be included.

Customers are responsible for reviewing product descriptions and photos before completing a purchase.

3. Pricing

Prices are subject to change without prior notice.

GR Tools reserves the right to correct pricing errors, cancel orders resulting from technical issues, or refuse orders suspected of fraud.

4. Order Acceptance

Receipt of an order confirmation does not constitute acceptance of the order.

We reserve the right to cancel or refuse any order at our sole discretion, including cases involving inventory errors, pricing mistakes, payment verification issues, or suspected fraudulent activity.

5. Shipping

Orders are processed and shipped as quickly as possible.

Delivery estimates are provided by shipping carriers and are not guaranteed.

GR Tools is not responsible for delays caused by carriers, weather conditions, or circumstances beyond our control.

6. Returns and Refunds

Please refer to our Returns & Refund Policy for complete details.

Unless otherwise stated, all sales are final.

7. Limitation of Liability

To the fullest extent permitted by law, GR Tools shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase or use of any product sold through this website.

8. Fraud Prevention

For quality control and fraud prevention purposes, GR Tools may document product serial numbers, packaging, and shipment details before dispatch.

We reserve the right to deny claims involving substituted, altered, incomplete, or different items than those originally shipped.

9. Intellectual Property

All website content, including text, graphics, logos, images, and branding created by GR Tools, is the property of GR Tools and may not be copied or reproduced without written permission.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas and applicable United States law.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us through our Contact page or by email.